Full-Service Broker vs. Discount Broker: How They Compare?

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I'm Donny. I'm a world traveler, investor, entrepreneur, and online marketing aficionado who has a big appetite to compete and disrupt big markets. I thrive on being able to create things that impact change, difficult challenges, and being able to add value in negative situations.

A broker is a person or company that acts as an intermediary between a client and their investments. Brokers usually charge clients for their services. It is crucial to understand the difference between a full-service broker and a discount broker.

I have compared a full-service broker with a discount broker for your peace of mind. So, read on before you entrust your hard-earned cash with the wrong broker.

Key Takeaways
  • Full-service brokers cost more but offer a more comprehensive investment service.
  • Discount brokers are affordable and popular but don’t help you create an investment strategy.
  • Both options have pros and cons. Finding the best broker depends on your budget, how much you’re investing and your level of sophistication.
  • Do your research and compare different firms before choosing a broker. Pay attention to fees, investment vehicles available, support and more.

What is a Full-Service Broker?

A full-service brokerage provides clients with advanced investment services. Full-service brokers offer a personalized approach and put together customized investment strategies for each client.

The services vary from one brokerage firm to another, and full-service brokers typically offer different service tiers to match the needs and budgets of their clients.

With a decrease from 3,726 to 3,394 registrations with the regulatory authorities in the financial industry between 2017 and 2021, full-service brokers are facing some challenges.

Many full-service brokers are introducing online investment portals to stay relevant.

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Advantages of a Full-Service Broker

The advantages that justify the cost of a full-service broker are:

  • Personalized investment advice: As a client, you’ll work with a financial advisor who assesses your financial situation. They put together an investment strategy tailored to your unique goals.
  • Investment banking divisions: Some full-service firms have an investment banking division that provides funding to businesses. As an investor, you might have access to investment opportunities with equity capital.
  • Access to exclusive investment opportunities: A full-service broker can also give you access to more investment vehicles, such as recent initial public offerings, preferred stocks, senior notes, futures, and alternative investments.
  • Own mutual funds and exchange-traded funds (ETFs): Some full-service brokers offer mutual funds and ETFs that other stockbrokers don’t have.
  • Physical locations: You can meet with your full-service broker advisor in person at their office.

Disadvantages of a Full-Service Broker

There are some downsides to consider:

  • Higher brokerage fees and commission rates: Full-service brokers have additional overhead costs linked to operating physical locations. They offer extensive investment services. So they charge higher fees and commissions.
  • Potential for conflicts of interest: Even though brokers need to follow strict regulations and disclose conflicts of interest, recommending products that the brokerage company owns can create conflicts.
  • Excessive churning: Churning is unethical, so beware of full-service firms that engage in this practice to increase revenues.

What is a Discount Broker?

It may surprise you to learn that 58% of Americans own stocks. And this is increasing, partly due to an increase in discount brokers.

Discount brokers make the stock market accessible by offering affordable fees. These brokers don’t offer personalized investment advice. But customers have online access to a wide range of stocks, mutual funds, ETFs, and more.

Discount brokers offer you access to a trading app or online portal where there are user-friendly portfolio management tools.

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Advantages of a Discount Broker

The advantages of a discount broker are:

  • Low transaction fees: Discount brokers charge lower fees. You won’t pay brokerage account management fees, and you can get lower commissions or free trades.
  • Fractional shares: Many discount firms give investors the opportunity to purchase portions of stock instead of an entire share. So, expensive stocks are more accessible, and investors can diversify their portfolios if they don’t have much to invest.
  • Bonus offers or free shares: Online trading is a $10.21 billion market. Competition is tough, and discount brokers are attracting new clients with bonus offers or free shares.
  • 24/7 access: An online trading portal or investment app is available 24/7. Most discount brokers have a helpline you can access 24/7.
  • Mobile apps: Checking your portfolio and ordering trades on the go makes stock trading more accessible and enjoyable.

Disadvantages of a Discount Broker

Consider the following drawbacks of a discount broker:

  • Limited customer support: You can get help if you run into an issue with your account or trading platform, but you will not get the same personal customer service as a full-service broker.
  • No financial guidance: You won’t get personalized investment guidance, but some brokers have helpful educational tools on their platforms.
  • Limited investment options: Discount brokers exclude some investment vehicles. Some funds and ETFs are exclusive to some brokers, and you might not have access to options such as leverage or futures.

Discount Brokers vs. Full-Service Broker: How do they compare?

The main similarities and differences between discount and full-service brokers are:

SimilaritiesDifferences
All brokers offer customer service, and access to a representative 24/7 or during business hoursDiscount brokers charge lower fees
Discount brokers have embraced the mobile app model, and full-service brokers are also adopting this trendOnly full-service brokers offer a personal advisor to help you create a customized investment strategy
Both offer attractive welcome bonusesFull-service brokers may have their own mutual funds, ETFs and investment banking divisions
Both offer free tools and resources designed to improve your financial literacyExperts manage your account at a full-service brokerage

Which is Better: Full-Service Broker or Discount Broker?

Your choice of a full-service or discount broker depends on your specific needs.

Choose a Full-Service Broker If:

  • You can afford to spend money on the services offered.
  • You have a significant amount of wealth to manage.
  • You need a long-term financial strategy with goals such as retirement planning or intergenerational wealth management.

Choose a Discount Broker If:

  • You’re new to investing and want to get started on a budget.
  • You don’t have enough wealth to justify paying for a full-service broker.
  • You don’t mind putting time and effort into learning about investing and identifying the best investment vehicles for your portfolio.

FAQs

What does a full-service broker cost?

Expect to pay an annual management fee of 1% or 2%. Transaction fees vary, and the total cost depends on your assets and investment strategy.

Should a beginner use a full-service broker or a discount broker?

Use a discount broker if you don’t have tens of thousands to invest and are happy doing some research to manage your portfolio yourself.

If you find investing intimidating and have enough assets to justify paying a broker, a premium full-service broker is a better option for you.

Do most discount brokers charge no commissions for trades?

It’s common practice to offer free transactions on most stocks and funds or to charge a small flat fee of up to $10. Some brokers offer free transactions when you buy but charge a fee when you sell.

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Robinhood has commission-free investing, and tools to help shape your financial future. Sign up and get your first stock free.

We earn a commission if you sign up, at no additional cost to you.

I'm Donny. I'm a world traveler, investor, entrepreneur, and online marketing aficionado who has a big appetite to compete and disrupt big markets. I thrive on being able to create things that impact change, difficult challenges, and being able to add value in negative situations.

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